Each oriental rug is an individual piece of history and beauty that can last generations if well cared for. A special rug requires attention by a specialised rug care company.
Most oriental rugs should not be cleaned onsite in the same manner as normal carpet and are best cleaned in the controlled environment of a rug care facility.
We have set up a dedicated rug care division named, We Wash Rugs, we specialise in rug care. As such, we care for oriental, persian, hand knotted, machine made and flokati rugs. These can be woven from wool, silk, cotton, jute, synthetic fibres or any combinations of these.
Each rug is inspected and cleaned according to it's individual characteristics. This starts with a careful inspection and preliminary testing of the rug and we call you to discuss our recommendations.
The rugs are then thoroughly dusted and vacuumed. Areas of concern are then pre treated. For elimination of moth and beetle infestations, our treatment works without chemicals and will take three weeks.
When it comes to the actual washing of the rug, there are a number of elements to consider before a cleaning method is chosen. Face yarn and backing fibre types, construction and colour fastness of the individual dyes are a few of the criteria that we look and test for. We utilise a full range of cleaning options in our plant that an onsite cleaner can’t offer.
After washing, the rug is detailed, groomed and dried. This is followed by another thorough inspection and any post treatments that are recommended or necessary. Finally the rug is vacuumed again and prepared for collection.
We do not clean rugs on site. You can deliver your rugs to our shop between 9am and 3pm Monday to Friday or outside of those times by appointment. For a $25 fee per trip, we will collect or deliver your rug(s). We also offer rug repair to the highest standard, rug underlays, protective coatings, dust and allergen control, moth and beetle treatments without chemicals, pet spot treatments and deodorisation.
If you drop your rug off to our shop, we’ll appraise your rugs, conduct preliminary testing and call you with our recommendations at no charge. We aim for a 1 week turn around on your rugs however other factors may influence this. If you have a time frame to work to please let us know when you drop your rug into our shop. Where to find us and how to contact us can be found here. We look forward to caring for your rugs and extending their life, beauty and character.
For clients outside the Manawatu region, you can courier your rugs to us and we'll courier them back to you.
